FAQs

Our rentals are designed for events on the island of Ibiza.
For Formentera or other locations we sometimes make exceptions, but they must be:

• agreed in writing, and

• all extra transport costs, ferries and risks are on the Client’s side.

Ask us and we’ll tell you what’s possible for your date.

Welcome to island life.

• For light rain, it’s your decision to go ahead or not, but remember you’re responsible for any damage or extra cleaning.

• If AEMET issues an orange or red weather alert for Ibiza (heavy rain, strong wind, etc.), we may decide not to place textiles on the ground (carpets, puffs, cushions, Balinese umbrellas…) because they can be ruined in minutes.

  • In that case, you don’t pay for those specific items and we adjust the invoice or credit accordingly.

For full event cancellations due to extreme weather or force majeure, our general cancellation policy applies.

Yes. We work with:

• couples and families,

• wedding planners and caterers,

• villas, hotels and restaurants,

• production companies and corporate clients.

If you’re planning something special on Ibiza, we’re interested.

Yes, absolutely:

• Delivery & collection: we can bring everything to your venue and pick it up afterwards.

• Setup: if you want us to place and style the items, we can also do that (subject to staff availability).

These services are not included in the rental prices and are quoted separately, depending on the venue, access and schedule.
Standard windows are usually between 10:00 and 16:00; very early or very late times may have an extra charge.

Our standard rental is for one event day: from the agreed delivery/collection time until the agreed pick-up time (usually around 24 hours).

If you need the items for longer (for example, a full weekend), just tell us when you ask for the quote and we’ll include the extra days in your rental price.

Accidents happen, we know. For each booking we take a 20% security deposit.
After the event, we check everything in our warehouse:

• If all is fine → your deposit is refunded within 24–48 hours.

• If something is broken, missing or badly damaged → the cost is taken from the deposit.

• If the damage is higher than the deposit → we’ll send you an invoice for the difference, payable within 48 hours.

So yes, enjoy the party… but treat the goodies with a little love.

We don’t do “discount hunting”, but:

• for longer rentals or

• low-season projects with good volume,

we’re happy to look at a special rate. The best way is: tell us your date, venue and budget, and we’ll see what’s realistic.

Our prices are per item, so you can build your own mix and match layout exactly the way you want. If you’re a planner or need a full project, we can group items into a custom package, but everything starts from per-item pricing.

Yes:

• 200 € + VAT if you pick everything up at our warehouse.

• 500 € + VAT if you want us to deliver to your venue (delivery fee not included).

If your selection doesn’t reach that amount, we simply invoice the minimum.

We accept:

• bank transfer,

• credit/debit card,

• cash,

• and even cryptocurrencies (Bitcoin & Ethereum).

Once your quote is approved, we send you all the payment details.

Short version: no cash refunds, pero hay opciones según cuándo canceles.

• More than 30 days before the event
  Your first 50% payment stays with us as a non-refundable booking fee.
  Any extra amounts you’ve already paid can be turned into a credit valid for 12 months, to use on a future booking with THE BOSS IBIZA.

• 30 days or less before the event
  The full amount of the booking (100%) is due.
  No refunds or credits are issued.

If you just need to move the date within the same calendar year and we’re available, we’re usually happy to do it.

As early as you can. Popular dates (especially weekends from May to October) get booked very fast, both for stock and for logistics.

There’s no strict rule, but:

• Weddings / big events: we recommend several months in advance.

• Last-minute requests: we’ll always try, but we can’t promise miracles.

Yes. We regularly dress:

• weddings,

• private villas and birthdays,

• brand events and product launches,

• hotel dinners, retreats and press trips.

We can keep it fun, or we can keep it very clean and corporate. Or a bit of both.

Our collection changes and grows every season, but you can expect:

• different chargers and placemats,

• several plate collections (stoneware, ceramics, patterned, minimalist…),

• coloured and clear water and wine glasses,

• champagne coupes and flutes,

• and multiple cutlery lines in different finishes.

If you have a very specific look in mind, just tell us and we’ll point you to the right pieces.

We usually work with:

• fabric / linen napkins for a more elegant look,

• tissue / paper options for more relaxed or high-turnover events.

We carry several colours and can advise which ones work best with your plates, glassware and the venue lighting.

Our chillouts are relax lounge areas: think carpets, puffs, cushions, daybeds, low tables, lanterns, maybe an Emmanuelle chair or two…

Perfect for barefoot cocktails, poolside drinks or a corner for guests to disappear for a while.

That’s literally what we love. You can choose:

• colours,

• quantities,

• combinations of plates, glassware, cutlery, textiles, chill-outs…

Tell us your vibe (minimal, colourful, classic, disco jungle…) and we’ll build around it.

Yes. The best way is to visit our showroom/warehouse in Ibiza:

• you can see and touch the pieces,

• we can test combinations on a table,

• and we help you build a layout that fits your venue and style.

If you’re not on the island, we can send you moodboards, photos and suggestions by email or WhatsApp.